Volunteer Portal Help Pages
Troubleshooting/FAQ
Go to Campaign for a Cure Help Pages
 

How can I sponsor an event?
Events can be sponsored by any public visitor. In order to sponsor an event, the public visitor must search for and locate the event's page. From the event page the visitor can access that event's donation form. Gifts given through this donation form are credited to that event. To sponsor an event, a visitor can select the 'Sponsor Now' button from the Home Page and following the process below:

  1. From the image map of the United States , the visitor will click on the state in which their event resides.
  2. After having selected a state, the visitor can search for their event by entering the first four letters of their event's name and clicking submit.
  3. The visitor may then select their event from a list of events matching the submitted criteria.
  4. The Web page of the selected event will display. From here, a visitor may choose the ' Sponsor Event ' link.
  5. The visitor will then complete the donation form by entering all of the required information and submitting the form.
  6. The visitor will receive a Donation Confirmation page, followed by a Thank You page.
  7. The visitor will also receive a Donation Confirmation email.
How can I sponsor a participant?
Participants can also be sponsored by any public visitor. Gifts given through the Participant Donation Form are credited to the participant and also to the participant's event. To sponsor a participant, a visitor can select the 'Sponsor Now' button from the Home Page and following the process below:
  1. From the image map of the United States , the visitor will click on the state in which their event resides.
  2. After having selected a state, the visitor can search for their event by entering the first four letters of their event's name and clicking submit.
  3. The visitor may then select their event from a list of events matching the submitted criteria.
  4. he Web page of the selected event will display. From here, a visitor may choose the 'Sponsor Participant' link.
  5. The visitor will then complete the donation form by entering all of the required information and submitting the form.
  6. The visitor will receive a Donation Confirmation page, followed by a Thank You page.
  7. The visitor will also receive a Donation Confirmation email.

NOTE: A visitor may also sponsor an event or participant by selecting a printable version of the associated donation form. Sponsors who choose this method can then print the form, fill it out, and mail it to the participant or the event.

How can I tell my friends?
From the Event web page or the participant web page, a visitor can select a link to 'Tell a Friend'. This link allows a public visitor to email friends and family about pages that they have discovered.

The 'Tell a Friend' link, when clicked, will direct the visitor to a form that will allow the visitor to enter their name and email address, designate mail recipient(s), and submit a brief message and subject line about their page of interest.
How do I find out what operating system I have?
PC: Right-Click on My Computer, and select Properties.

Mac: It should tell you when you turn the computer on, but you may also click the apple icon at the top-left of the main desktop screen and select About This Mac from the menu.

How do I find out what internet browser I'm using?
PC: Open your browser and click on the Help menu at the top of the screen. Near the bottom of the menu you will find an About... option, which will show you your browser name and version.

Mac: Open your browser and click on the browser's name in the menu bar at the top of the screen (probably the top left-hand item in the menu bar). At or near the top of the menu, you will find an About... option which will show you your browser name and version.

I am using AOL, and I am having problems accessing this site.
If you are using AOL, please use the Internet Explorer browser (instead of the AOL browser).

To use the IE browser (while logged into AOL):

  • After you start up your connection with AOL, minimize the AOL browser
  • Click the 'Start' menu on your computer and select 'Internet Explorer' under Programs or check your desktop for an IE icon. (If you are using AOL dialup, and open IE.)
  • If you can't find IE, try the following:
    • Click on the Start menu.
    • Click on the Run command.
    • Enter iexplore.exe in the text box and click OK.
I am using AOL, and I can't open a link that was sent to me in an email.
If you are an AOL user, you may experience some browser incompatibilities such as difficulties accessing links from emails. We recommend that you use the Internet Explorer browser (instead of the AOL browser), then open your email using AOL's Web-based e-mail. To do this:
  • After you start up your connection with AOL, minimize the AOL browser
  • Click the 'Start' menu on your computer and select 'Internet Explorer' under Programs or check your desktop for an IE icon.
  • After Internet Explorer has opened, type 'mail.aol.com' into the address line click 'Enter'.
  • Sign on using your AOL username and password.

When you are done using Internet Explorer, you can return to AOL by clicking on the box marked "America Online" at the far bottom of your screen.

Whom should I contact if I am experiencing technical difficulties?
Please click on the 'Contact Us' link at the bottom of the web site.